Trends | Jan 29, 2024
Whether at family-friendly Iberostar Beachfront resorts or adults-only properties, there's an option for a select group that wants their experience to be splendid and filled with privileges. Since 2014, the company has offered Iberostar The Club, born out of the need to provide an exclusive experience for guests, combining personalized treatment and recognition for those travelers who always prefer Iberostar. The exclusive club provides a unique stay within the already well-known dream destinations around the world, aiming to create unforgettable memories for the entire family.
The Club’s values include integrity, humility, customer focus, teamwork, and attention-to-detail, as when becoming part of an exclusive group, the guest does so with the intention of getting something different from the traditional stay. With the goal of long-term loyalty, maintaining this good work of exclusive service is essential to achieve the program's goals.
Iberostar The Club members enjoy exclusive areas, such as the Star Prestige Lounge and Private Beach Lounge, along with personalized services during their stays. The dedicated attention to the smallest details aims to anticipate the needs and desires of members, providing a high-quality experience. The program has a simple membership system that adapts at all times to the client pace, lifestyle, and each guest's needs, regardless of location and length of stay, allowing the member to bypass point-based systems or mandatory minimum stays, deciding where and when to enjoy their vacation.
Currently, Iberostar guests who choose to be part of the program can enjoy its benefits in Mexico (Riviera Maya, Cancun, Cozumel, and Riviera Nayarit), Dominican Republic (Bayahibe, Puerto Plata, and Punta Cana), Jamaica (Montego Bay), and Brazil (Praia do Forte).
In conclusion, Iberostar The Club redefines luxury travel by providing an exclusive experience for its members. Rooted in values like integrity and customer focus, the Club aims to create enduring memories for its guests. With a commitment to long-term loyalty, the program ensures members enjoy personalized services, exclusive lounges, and a flexible membership system. As part of Iberostar's commitment to exceptional hospitality, The Club continues to anticipate the unique needs of its members to enjoy a tailor-made experience in every stay.
Marcos Garcia - Iberostar The Club Managing Director